Category Archives: Uncategorized

Employee Engagement: A Partnership Mindset

Do you have a partnership mindset? Nothing extinguishes employee engagement more than feeling controlled, used or disrespected. But when employees are regarded as partners rather than subjects, they have the highest sense of value. Their performance matches their engagement, and they can accomplish amazing feats.
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The Risks of Working for a People Pleaser

Working for someone who is a people-pleaser may seem fairly innocuous or even desirable, but such leaders pose daunting challenges for their organizations. If you work for a people-pleaser, you most likely see the inherent problems and confess to seeking ways to maneuver around them. People-pleasing leaders have some beneficial traits, but their behaviors can […]
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Emerging Trends in Reinventing Work: Self-Management

According to experts and as reported in Frederic Laloux’s book Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness (Nelson Parker, 2014), humans are constantly reinventing work and revising organizational structures. Throughout history, we’ve seen several models: Impulsive-Red: Tribe, crime cartels, gangs run by a powerful chief. Conformist-Amber: Religions, […]
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The Key Social Signals that Trigger Trust

According to some very intricate data on how we communicate, there are four kinds of social signals that are strongly predictive of future behavior. These signals unconsciously change our impressions of other people’s attention, trust, interest, and focus. But because signaling behaviors happen so quickly in conversations, we’re rarely conscious of how we intuitively sense […]
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Zombies at Work: Are You Living on Autopilot?

More than two-thirds of us are living and working on autopilot, according to even the most conservative estimates. You’ve probably noticed a few zombies at work in your office. A pattern of behavior can become so habitual that one barely notices anymore what it prompts one to do. One feels automatically, thinks automatically and acts […]
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Lack of Leadership Trust: What Can You Do?

I asked this question over on my Facebook wall: “Would you speak up to the boss about questionable practices?” Several people commented about how doing so cost them their jobs! I’ll bet this is more wide spread than imagined. No wonder people don’t speak up to the boss… I looked up some stats on lack […]
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Leading with Stories: Breaking through Walls

Sometimes it feels like you need a hammer to get through the self-constructed walls of resistance and apathy. Let’s face it, trying to inspire work groups to do their best isn’t child’s play. Leaders and managers face these challenges every day. It may be getting worse. Life is more complex. We have communication tools that […]
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Developing Leadership Empathy: Key to Success

In 2009, business writer Karl Albrecht published a five-part model of social intelligence in his book Social Intelligence: the New Science of Success, cleverly defined with the acronym “S.P.A.C.E.”: Situational awareness Presence Authenticity Clarity Empathy Popular science writer Daniel Goleman has drawn on social neuroscience research to propose that social intelligence is made up of […]
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7 Tips for Selling BEFORE You Approach Anyone

In a series of recent posts, I suggest 7 tips to prepare the way to getting more appointments for selling, and having more sales conversations: How to Prepare for Selling: 3 Really Tough Tips 2 Tips to Prepare for Good Sales 7 Tips for Getting Known in Your Target Market None of these tips involve […]
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Book Signing: "Selling for Geniuses"

I want to take the time to publicly thank Bill Russell and his staff at the Lake Norman Chamber of Commerce as well as Sally Ashworth of Visit Lake Norman for hosting a book signing at the Chamber. A picture and her story is included in this post. 080709-LNC-A24.pdf
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