Tag Archives: relationship building

People-Pleasing Leaders:
The Good, Bad, and the Ugly

Sometimes I hear colleagues complain that their boss is too nice. They work for a people-pleasing leader. Working for someone who always wants to be liked is frustrating. People-pleasing leaders tend to waffle, try to please everyone, and don’t make decisions easily for fear of disappointing someone. That’s a breeding ground for mistrust. Even though […]
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The Risks of Working for a People Pleaser

Working for someone who is a people-pleaser may seem fairly innocuous or even desirable, but such leaders pose daunting challenges for their organizations. If you work for a people-pleaser, you most likely see the inherent problems and confess to seeking ways to maneuver around them. People-pleasing leaders have some beneficial traits, but their behaviors can […]
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Authentic Leaders Earn Trust

I’ve been exploring what it takes for leaders to become more authentic leaders. According to author Karissa Thacker in The Art of Authenticity (Wiley, 2016), becoming more authentic involves several key leadership mandates: Be self-aware Earn respect Connect with people Convey credibility Earn trust You can earn trust by practicing these four attributes: self-awareness, respect, […]
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How Do Authentic Leaders
Convey Credibility?

I’ve been exploring how authentic leaders build authenticity by addressing five areas: self-awareness, respect, connecting, credibility and trust. How do authentic leaders come across as truly credible? For one thing, people don’t believe leaders who exhibit questionable behavior. If a leader shows flexible morality in one arena, they are not going to be perceived as […]
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Authentic Leaders Earn Respect

I’ve been exploring what it takes for leaders to develop into more authentic leaders. Being respected begins with showing respect to others, both upline and downline in your organization. Model respect for everyone and it will be contagious. The phrase “leading by example” is more than a suggestion. Leaders who model the behavior they want […]
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How We Really Communicate:
Subtle Social Signals

How much do you pay attention to social signals while having a conversation? I’m curious about how we humans seem to unconsciously communicate with one another. Even before we say words, we often intuit how others feel. Scientists call these “honest social signals.” I recently picked up a book about this and am intrigued about […]
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The New Science of Measuring
Team Effectiveness

How do we know that social sensitivity outweighs all other factors in team effectiveness? Scientists are using new technology to measure the degree of social interaction in organizations. Professor Alex Pentland’s Human Dynamic Lab at MIT invented a sociometric badge, worn on people’s clothing. It has the technology to measure the tone of voice a […]
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3 Ways to Be an Effective Team Member

How can you be an effective team member and help your work group be successful? It may seem unlikely that there could be anything new to learn about what makes teams effective, but there is. More than ever before, work today gets done in teams, and your ability to contribute as a member is vital […]
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How to Apologize at Work: Don’t Justify

Mistakes happen all the time. But when we screw up, it’s often hard to apologize at work effectively. It’s even worse when executives have to make public apologies for corporate mistakes. There’s a great article about this by Ron Ashkenas on the Harvard Business Review site January, 2015, “When a Public Mistake Requires an Old-Fashioned […]
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