Tag Archives: communications

Feedback: Why Is Expressing Appreciation Hard?

Why is it that praising or expressing appreciation to people at work can be so awkward? Sometimes it can feel contrived, even disingenuous. Maybe we’re just not as good at expressing positive thoughts as we are negativity. Are we so entrenched in sarcasm and dark humor that the expression of authentic appreciation seems odd? Tony [...]
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Leadership Challenge: Be a Better Listener

A big leadership challenge is how to become a better listener. I hear this from my coaching clients: many of them are aware they don’t listen well. This may be because most top executives are highly goal-oriented and have a winner’s attitude. While that’s good for most things in life, it gets in the way [...]
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Managing Gen Y: In Loco Parentis?

The worst thing you can do as a manager is to treat Gen Y employees like children. And sometimes it’s hard …especially if they  happen to be similar in age to your own adult children! It’s easy to fall into that parent/child interactive mode sometimes, but it’s a real trap when managing. The words “must”, “should”, [...]
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Clashes with the “What’s In It for Me?” Generation

I hear about the frustrations more frequently: managers are concerned about their younger workers. Clashes are popping up. I call them generational clash points, a term I picked up from Cam Marston’s insightful book, Motivating the ‘What’s In It for Me’ Workforce. What are the major clashes that arise when older managers work with younger people? [...]
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Leading Gen Y: An Interview with a Gen X Entrepreneur

How can Boomer managers and other leaders understand Gen Y better? I recently caught an interview with Greg Hartle, Leading Gen Y: the Secrets Every Leader Must Learn. Greg Hartle is an interesting entrepreneur from www.tendollarsandalaptop.com and here are a few selected excerpts from his interview with Lisa Petrilli, on C-Level Strategies blog. “To me, the biggest [...]
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The Changing World of Work: Age Diversity

Let’s be frank: if you’re over 45, and manage younger workers, you see how age diversity is becoming more of an issue. Over the years we’ve addressed diversity issues on gender, ethnic, and sexual differences. It’s time to become aware and accepting of how the world of work is changing due to generational diversity. Even though [...]
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Bridging the Generational Gap

The generational gap has never been wider. Since leaders and bosses are the ones who must take action to bridge the gap, what changes in leadership and management practices are necessary? How can we motivate younger workers to do their best? I see this often when I go into companies to work with their people. There’s [...]
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Attitude Is Everything in Summer of 2011

The Summer of ‘11: Some days you hardly know where to begin… the economy’s a rough roller coaster ride and the heat’s unbearable. You’ve gotta have a good sense of humor and plenty of optimism if you want to survive. Attitude is everything. How do you keep cool in spite of it all? I mean mentally [...]
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“Smart” Leaders: The Omniscience Fallacy

What do you think is wrong with many of our leaders? In reading about Executive Wisdom (Richard R. Kilburg, 2007), one of the great errors in thinking committed by leaders is this: The omniscience fallacy: believing one knows everything. (Sternberg, 2005) Maybe you’ve worked for a boss who thinks he knows everything? Or you know someone who [...]
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Leading with Wisdom: The Optimism Fallacy

Leading with wisdom isn’t easy to attain. Let’s talk about the five fallacies that stop smart leaders from making wise choices and actions (see my two previous posts here and here). In particular, this error struck me as important to executives (Sternberg, 2003): The unrealistic-optimism fallacy: believing only good things will result from one’s ideas and [...]
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