Tag Archives: communications

The Risks of Working for a People Pleaser

Working for someone who is a people-pleaser may seem fairly innocuous or even desirable, but such leaders pose daunting challenges for their organizations. If you work for a people-pleaser, you most likely see the inherent problems and confess to seeking ways to maneuver around them. People-pleasing leaders have some beneficial traits, but their behaviors can […]
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Great Presentations: Why Shorter is Better

What is the best way to craft great presentations? I’ve been discussing how to upgrade the quality of your speeches by looking at the great examples on TED Talks. These fascinating videos can demonstrate how to speak on just about every topic imaginable and they’re delivered in under 20 minutes. There is a reason why […]
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Great Presentations that
Persuade in 20 Minutes

What is the best way to craft a great presentation? I’ve heard it said that ideas are the currency of twenty-first century business professionals. If that is so, then our business presentations must persuade action. Unfortunately, many fall short. Presentations are critical to career success, yet we too often focus on how slides look or […]
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Make Your Next Business
Presentation Like a TED Talk

I’ve been viewing some fascinating videos on TED.com, scanning them for tips on how to create great presentations. And I’ve been reading How To Deliver a TED Talk, by Jeremy Donovan. At some point in your career, you’ll likely be called upon to make a presentation to potential customers, superiors and/or colleagues. Your ability to […]
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How to Craft a Great Presentation:
What We Can Learn from TED

It doesn’t matter what your job is, at some point you’ll be asked to craft a great presentation. Your career, your sales, your leadership success depends on being able to persuade others. How do you learn to craft a speech that persuades? Most people suggest you learn from TED, the online site dedicated to “Ideas […]
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Leadership Challenge:
Receiving Feedback Well

I’ve been discussing the art of receiving feedback. This is key for leaders because organizations need to respond with agility to changing market needs and to do so people must be able to shift and change frequently. You can’t do that without giving and receiving feedback. Today’s businesses, their leaders and teams need to be […]
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The Challenges of Receiving Feedback

Leaders who are skilled at receiving feedback demonstrate behaviors that go a long way towards reducing workplace conflicts. This is because when leaders listen well and manage their own resistance, they show people how to be open to learning without becoming defensive. But from what I see when consulting in organizations, receiving feedback doesn’t come […]
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Why Receiving Feedback Is Hard

Most leaders are resistant when receiving feedback, in spite of what they verbalize—and from what I observe, this is a continuing leadership challenge. We generally don’t want to receive difficult information about ourselves, so issues go unresolved and challenges grow deeper. When staff are afraid to approach certain subjects, trust and unity suffer. Yet leaders […]
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Receiving Feedback:
The Strong Force of Resistance

Receiving feedback may be one of the most difficult things leaders should learn to do well and it is key to successfully leading others and inspiring a culture of learning. How leaders react to negative feedback can be the difference between success and failure. Experiencing unpleasant observations and opinions at work can be painful and […]
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The Art of Receiving Feedback

Receiving feedback with grace is a valuable leadership skill, yet many managers struggle with it. While we’re often quick to critique others, being on the receiving end involves an entirely different set of emotional and psychological skills. I observe this in the organizations where I consult. Leaders invite hearing feedback from staff, but don’t always […]
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