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Chip Scholz
Head Coach
Chip Scholz is Head Coach of Scholz and Associates, Inc. He is a nationally recognized executive coach, public speaker and author. He is a Certified Business Coach and works with CEO’s, business owners and sales professionals across North America.
Chip has written for a number of business and trade publications. 2009 saw the release of his first book project, “Masterminds Unleashed: Selling for Geniuses.” His second book, with co-authors Sue Nielsen and Tracy Lunquist, “Do Eagles Just Wing It?” was published in 2011. His next book "Clear Conduct" is due in 2013.Do Eagles Just Wing It?
Buy a copy of Do Eagles Just Wing It? here!
Masterminds Unleashed: Selling for Geniuses
Buy a copy of Masterminds Unleashed: Selling for Geniuses here!
Tag Archives: communications
Sales Communications:
How to Conquer a Bad Sales Habit
When you’re talking with customers, which of the 16 bad sales habits do you commit? Do you fall into the traps of failing to be fully present? Selling past the close? Selective hearing? It’s never easy to create a new habit, but it may be easier to stop a bad one. Here’s the secret: Don’t [...]
Posted in coaching, communication, sales Also tagged building trust, customer communications, selling Leave a comment
16 Bad Sales Habits
Marshall Goldsmith, Don Brown and Bill Hawkins in What Got You Here Won’t Get You There in Sales!: How Successful Salespeople Take It to the Next Level, (McGraw-Hill, 2011), identify 16 bad sales habits that severely damage a customer’s sales experience. Eliminating even one or two can profoundly improve your sales and influencing abilities. Failure [...]
Posted in career, communication, executive coaching, sales Also tagged customer communications, executive coaching, sales process, selling Leave a comment
Customer Communications
and the Empathy Deficit
Have you ever wondered why some people seem naturally quite good at sales and communications, while others struggle? It has a lot to do with the way our brains are wired. In fact, the quality of your customer communications depends on your ability to show empathy. We innately connect with others, both emotionally and physiologically, [...]
Posted in communication, sales Also tagged building trust, customer communications, effective selling, selling Leave a comment
The Customer Experience:
Not What It Used to Be
Leaders seem to forget that their human assets make or break a customer’s experience. “Interpersonal interaction, though sometimes not the top reason for making a purchase, is almost always the reason for not repurchasing.” ~ Marshall Goldsmith, Don Brown and Bill Hawkins, What Got You Here Won’t Get You There in Sales!: How Successful Salespeople [...]
Posted in coaching, communication, relationships, sales Also tagged customer experience, customer relationships, relationship building, sales process, selling Leave a comment
Is Your Boss a Know-It-All?
5 Ways to Diminish Others
Does your boss inspire? …Or crunsh desire? Maybe your boss doesn’t mean to, maybe he’s just asserting himself, reinforcing his credibility…trying to remind himself that’s he’s the smartest person in the room. It seldom works, does it? Worse, it back fires because it doesn’t inspire anyone to bring out their best. In the book Multipliers: [...]
Posted in career, executive coaching, leadership Also tagged building trust, coaching conversations, executive coaching, leadership development, peak performance 1 Comment
10 More Bad Habits You Could Stop Doing Right Now
How aware are you of the way you come across to others in a conversation? I think most of us aren’t all that aware of how the little things we say can build or crumble trust. And I believe that with a little awareness we can stop ourselves from these habits of communications without a [...]
Posted in career, communication, leadership Also tagged building trust, leadership development, relationship building 1 Comment
5 Keys to Telling Leadership Stories that Sizzle