Tag Archives: business decisions

How to Avoid Leadership Decision Errors

What can smart leaders do to avoid making decisions errors that lead to business and career bloopers? You can start by reading Decisive by Chip and Dan Heath as well as Thinking Fast and Slow by Daniel Kahneman. Working with an executive coach can raise your level of awareness about your own thinking. For example, [...]
Posted in career, executive coaching, executive leadership | Also tagged , , , | Leave a comment

Leadership Decisions:
How to Avoid Faulty Thinking

I’m curious about business decision processes and I’ve been thinking about how even smart leaders can make the wrong choices. For one thing, I’ve been reading Chip and Dan Heath’s new book Decisive: How to Make Better Choices in Life and Work (Random House Digital, Inc., 2013). The Heath brothers are professors who have several [...]
Posted in career, executive coaching, executive leadership, outcomes | Also tagged , , | Leave a comment

How to Make Great Leadership Decisions

As a leader, your career depends on making the right decisions: From what you say, to what you do, to how you delegate and spend resources. The normal state of your mind is that you have intuitive feelings and opinions about almost everything that comes your way. ~ Daniel Kahneman, Nobel Prize laureate in economics [...]
Posted in executive coaching, executive leadership | Also tagged , , , | 1 Comment

3 Leadership Trust Questions to Ask

There are three different forms of trust, according to “The Enemies of Trust,” a February 2002 Harvard Business Review article by leadership experts Robert Galford and Anne Seibold Drapeau: Strategic trust—the confidence employees have in the people running the show to make the right strategic decisions. Do top managers have the vision and competence to [...]
Posted in career, executive coaching, leadership | Also tagged , , | 1 Comment

Creative Leadership: Focus on the Future

One of the key abilities for leaders in any organization is that of using creative thinking to focus on the future. Leaders who get it right will flourish. Get it wrong, and not only will your career tank, but your company along with it. If you want a sneak peak at what’s in store electronically, [...]
Posted in career, executive coaching, leadership | Also tagged , | Leave a comment

What Do Your Customers Need Next?

Do you ever wonder how we managed before smart phones and tablets? Everywhere you go people are texting, talking, and web searching with a mobile device.  Or listening to music on a miniature MP3 player. (Photo: Freedigitalphotos.net) It’s worth noting that Sony cofounder Akio Morita and Apple’s Steve Jobs never commissioned market research. Instead, they’d [...]
Posted in collaboration, communication, leadership, relationships | Also tagged , , , , | Leave a comment

Empathy and Customers in the Information Age

I’ve been thinking about our need to connect more with customers and demonstrate more empathy, especially in large organizations and workplaces. Some companies excel at this, but most don’t. I see this in the work I do coaching and consulting. Most organizations over-rely on data, to the exclusion of face-to-face customer contact. It’s important to [...]
Posted in collaboration, communication, leadership | Also tagged , , , | Leave a comment

The Secret to Unleashing Creative Insights

Have you ever wondered why some companies always seem to come up with radical new products and ideas and others just follow with copy-cat versions? There’s got to be something they do that we can learn. There must be certain principles that are universal to the creative process. Here’s a couple of brain teasers: What’s [...]
Posted in career, executive leadership, leadership, learning | Also tagged , , | 1 Comment

Executive Resilience: How Do You Handle Loss?

How do you react to failure? Ask any smart person working in a managerial position and you’ll get some interesting answers. Of course, it depends on the size of the failure, and how much error is your direct responsibility. But let’s talk about executive resilience and what it takes to sustain a long term successful [...]
Posted in career, executive leadership, leadership | Also tagged , , , , , | Leave a comment

7 Attitudes that Lead to Executive Failure

Any discussion on what makes executives wise and why some CEOs fail has to include why some smart leaders make stupid mistakes. What leads to executive failure? Sidney Finkelstein, author of Why Smart Executives Fail (2003), researched several spectacular CEO failures and their causes over a six year period. He found several patterns of faulty [...]
Posted in career, executive leadership, leadership | Also tagged , , , , | 1 Comment