Category Archives: Uncategorized

Zombies at Work: Are You Living on Autopilot?

More than two-thirds of us are living and working on autopilot, according to even the most conservative estimates. You’ve probably noticed a few zombies at work in your office. A pattern of behavior can become so habitual that one barely notices anymore what it prompts one to do. One feels automatically, thinks automatically and acts [...]
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Lack of Leadership Trust: What Can You Do?

I asked this question over on my Facebook wall: “Would you speak up to the boss about questionable practices?” Several people commented about how doing so cost them their jobs! I’ll bet this is more wide spread than imagined. No wonder people don’t speak up to the boss… I looked up some stats on lack [...]
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Leading with Stories: Breaking through Walls

Sometimes it feels like you need a hammer to get through the self-constructed walls of resistance and apathy. Let’s face it, trying to inspire work groups to do their best isn’t child’s play. Leaders and managers face these challenges every day. It may be getting worse. Life is more complex. We have communication tools that [...]
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Developing Leadership Empathy: Key to Success

In 2009, business writer Karl Albrecht published a five-part model of social intelligence in his book Social Intelligence: the New Science of Success, cleverly defined with the acronym “S.P.A.C.E.”: Situational awareness Presence Authenticity Clarity Empathy Popular science writer Daniel Goleman has drawn on social neuroscience research to propose that social intelligence is made up of [...]
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7 Tips for Selling BEFORE You Approach Anyone

In a series of recent posts, I suggest 7 tips to prepare the way to getting more appointments for selling, and having more sales conversations: How to Prepare for Selling: 3 Really Tough Tips 2 Tips to Prepare for Good Sales 7 Tips for Getting Known in Your Target Market None of these tips involve [...]
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Book Signing: "Selling for Geniuses"

I want to take the time to publicly thank Bill Russell and his staff at the Lake Norman Chamber of Commerce as well as Sally Ashworth of Visit Lake Norman for hosting a book signing at the Chamber. A picture and her story is included in this post. 080709-LNC-A24.pdf
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Practice makes perfect?

In “The Carolina Way” Coach Dean Smith, retired coach of the University of North Carolina Chapel Hill basketball team, talks about the value of practice in creating better game time performance in his athletes. Running the plays over and over in just about every situation and in near game conditions prepared his team for the [...]
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