Category Archives: strategy

Coaching Change: Can You Fix This?

What’s the best way to get people to start changing right away? When I’m called in to coach organizations in their change efforts, I am often handed a bucket-full of problems: “Here, can you fix this?” One of the main take-aways for me from the book Switch by Dan and Chip Heath is what is called “find [...]
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3 Steps to Facing Difficult Problems

What are three basic steps we can do in difficult, busy times? Sometimes, when things get dicey, we need to sit back, breathe and simplify. But in the heat of the moment these are the things we forget to do because they seem too simple, too basic. There are plenty of battles to choose in your efforts [...]
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Mapping Your Sales Preparation: Gather Info

In a recent post, Better Informed, Better Sales, I explain how important it is to research information about your target market and prospects before you ever approach the selling process. I quoted the late Bill Brooks of the Brooks Group: “In a highly competitive crowded marketplace, all other things being equal, the one with the most [...]
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Positioning and Preparing for Effective Selling

One of the first steps to effective selling is getting clear about how you position yourself and your business. I like to tell the story about my friend Jim, who was looking for more clients for his law practice. One night at our networking group he said, “A good referral for me is someone who [...]
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The Role of Emotions in Leadership Decisions

“Anyone can become angry – that is easy. But to become angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way – that is not easy.” Aristotle, The Nicomachean Ethics, 330 BC Aristotle was a student of Plato, and his primary [...]
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Open Source Innovation & Weird Ideas that Work

Self-managed volunteer hackers pool their skills every day on the Internet. Thousands of solo programmers compete to build software that’s bought by companies with whom they have little or no contact. Open sourcing has sparked a new way of innovating, even in more traditional industries. It involves recruiting ideas from outside the company: from customers, freelance [...]
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The Power of Dreams

A friend of mine that I hadn’t spoken with for a long time called the other day. It was great to hear from him, but it seemed that he was having some problems staying motivated. He has been in the same company doing very similar work for the better part of the last [...]
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Strategic Doing

Years ago I participated in a strategic planning process undertaken by a local city. The process took 2 years, involved focus groups and meetings ad infinitum and produced a set of five inch binders that stuffed a closet. The process cost the city a bunch of money and resources. What they ended up with was [...]
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What's Your On Time Percentage?

Are you on time for appointments, meetings, and yes, even networking functions where people just seem to float in and out without being noticed? Are you habitually on time, or is it an unusual occurrence in your life? Being on time is a behavior—something that you habitually do. It is the visible expression [...]
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Your Habits

Years ago, one of my favorite preachers used the following in a sermon. It is in the form of a riddle, but I am sure you have figured out what it is…I have used it a couple of times in print and wanted to share it with you here. The author has been [...]
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