Category Archives: outcomes

Leading the Boss: 3 Questions to Ask

I’ve been thinking a lot about the problems that arise when someone has the courage to speak up to the boss. In some cases, actions speak louder than words. If you and your boss have established a trusting relationship, you can suggest and take actions that lead your boss to better outcomes. If you don’t have [...]
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What Do Positive Leaders Actually Do?

In 2005, results of a Gallup research study concluded managers play a crucial role in employee well-being and engagement. Six years later, most of the leaders I talk with are acutely aware of the costs and benefits of engaging their workforce at all levels. Active employee engagement has strong linkages to key business outcomes, including: Retention Productivity and [...]
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Management with Positive Psychology: Smile

I’m intrigued by some of the latest findings from the study of positive psychology.  In particular, they’ve discovered three things can predict 75% of your success at work (the other 25% depends on your intelligence): How well you’re able to manage your energy and stress levels in a positive way so that your stress activates you [...]
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Is Corporate Culture More Important than Strategy?

Anytime there’s a recession and subsequent recovery, the top executive minds huddle together to rethink strategy. Strategic planning is the formal consideration of an organization’s future course. All strategic planning deals with at least one of three key questions: “What do we do?” “For whom do we do it?” “How do we excel?” I’ve been listening [...]
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Accountability: 4 Clear Steps for Changing Culture

I believe that accountability is the single biggest issue confronting organizations today, especially for those engaged in big change initiatives. When you build a culture of accountability, you have people who can and will achieve game-changing results. I’m reading a book right now that stresses the importance of a culture of accountability: Change the Culture, Change [...]
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Does “Accountability” Have a Bad Name?

Whenever I work with a high-performing organization, I encounter people who have mastered the art of accountability. Conversely, in companies having performance difficulties, when I mention accountability, responses are often defensive. In these companies, accountability is something that happens to people at work when things have gone wrong. It’s more about punishment than anything else. I think [...]
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Road to Peak Performance Is Paved with Play

How much fun are you having at work? Seriously. Amid so many natural disasters, global civil unrest, and our own business and economic recovery to deal with, it may seem out of place to look for ways to enjoy work. But it’s essential to peak performance and motivation. Without tapping into play and imagination, we won’t [...]
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Peak Performance: 9 Questions to Bring Out the Best in People

Speaking about the drivers of peak performance, I believe managers can bring out the best in their people by asking good questions. Let me share my nine favorite questions to ask workers and team members about their jobs. They say it’s unprofessional for manager to ask personal questions… so “they” say. If you’re in charge of [...]
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Are You Telling Yourself Faulty Stories?

As leaders, it’s important to listen to our own stories, the ones we tell ourselves about our leadership work and the people closest to us. That’s where we often fall into self-deception and cognitive biases. “The most important story you will ever tell about yourself is the story you tell to yourself.” ~ Jim Loehr, The [...]
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3 Steps to Rewrite Your Faulty Stories

What kinds of stories do you tell yourself about your work? Are you really a charming prince, or a lowly frog? Do a reality check to see if what you say excuses your actions, blames outside forces, or inspires you to take on new behaviors: Does the story you tell yourself about your work feel right [...]
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