Category Archives: communication

What… or Who…Would You Change in 2012?

I asked this question over on LinkedIn, “In your work, what’s one big thing you’d like to change in 2012?” I was expecting people to respond with their goals and plans for the coming year. I was a little shocked … most of the responses were from people who wanted to change their clients, their [...]
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Leadership Challenge: Be a Better Listener

A big leadership challenge is how to become a better listener. I hear this from my coaching clients: many of them are aware they don’t listen well. This may be because most top executives are highly goal-oriented and have a winner’s attitude. While that’s good for most things in life, it gets in the way [...]
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New Year’s Resolutions: A Hard Look at
Competing Commitments

One of my favorite books over the Holidays was Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization, by Robert Kegan and Lisa Laskow Lahey. Last week I mentioned it in regards to New Year’s Resolutions. The authors make a very clear case for a hard look at [...]
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Leadership Proficiency: How Clear Is Your Thinking?

If you want to become a better leader or manager, how do you go about it? I’m not talking about technical skills. I’m talking about ways to improve your personal proficiency, so that you become a better leader of the people in your organization. It seems some people are naturally predisposed to have personal insights that [...]
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Generational Management:
What’s Good for Gen Y Is Good for All?

The idea of generational management was well expressed in Jamie Smith’s guest post this week. Maybe younger generations need to be managed differently than older workers. But I’m thinking, maybe not. Maybe we’re more alike than we think? (Photo credit Photostock) For example, Ms. Smith mentions three ways leaders can help Gen Y in the work [...]
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Gen Y’s at Work: Two Common Mistakes

There are two frequent complaints about younger workers (Gen Ys or Millenials) from their older managers: They share everything online They treat everyone as equals, and expect to be listened to just as equally As young people enter the workplace, they may find some of their ideals … not so ideal. The reality of companies and the people [...]
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Leading Gen X and Gen Y: Don’t Put Me in a Box

There’s so much misinformation and false assumptions about what it’s like to manage younger workers. I caution people to not jump to conclusions when they categorize the younger generations at work. No one likes to be put into a box and be stereotyped. Here’s a great blog post about what it’s like for Gen X (often [...]
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Clashes with the “What’s In It for Me?” Generation

I hear about the frustrations more frequently: managers are concerned about their younger workers. Clashes are popping up. I call them generational clash points, a term I picked up from Cam Marston’s insightful book, Motivating the ‘What’s In It for Me’ Workforce. What are the major clashes that arise when older managers work with younger people? [...]
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Leading Gen Y: An Interview with a Gen X Entrepreneur

How can Boomer managers and other leaders understand Gen Y better? I recently caught an interview with Greg Hartle, Leading Gen Y: the Secrets Every Leader Must Learn. Greg Hartle is an interesting entrepreneur from www.tendollarsandalaptop.com and here are a few selected excerpts from his interview with Lisa Petrilli, on C-Level Strategies blog. “To me, the biggest [...]
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The Changing World of Work: Age Diversity

Let’s be frank: if you’re over 45, and manage younger workers, you see how age diversity is becoming more of an issue. Over the years we’ve addressed diversity issues on gender, ethnic, and sexual differences. It’s time to become aware and accepting of how the world of work is changing due to generational diversity. Even though [...]
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