Category Archives: communication

Create a Culture of Trust:
The Power of Accountability

It may seem near impossible to create a culture of trust when organizational morale and engagement are lowered by people who can’t be counted on. They flame resentments and dissatisfaction throughout the organization. But can holding people personally accountable promote positivity, unity and build trust? There is a paradoxical truth in the power of accountability.
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The One-on-One Meeting:
Mastering Your Technique

Great leaders have great people skills; they know that how a one-on-one meeting is conducted is just as important as the topics discussed. Perhaps the most important element is clear communication. I wrote about this in my last post. This is a major point John Maxwell expresses consistently in his many books, in particular, The 21 Indispensable […]
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The One-on-One Meeting:
Policy and Preparation

As a leader, is the one-on-one meeting a regular part of your administrative policy? How is it perceived? If one-on-one meetings are not a significant part of your leadership portfolio, they should be (read my previous post, here.) As a welcome component of your leadership process, one-on-one meetings are not a sign of trouble or […]
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The One-on-One Meeting:
Go From Trepidation to Appreciation

Many leaders dread or avoid private, one-on-one meetings because they are viewed as uncontrollable, unpredictable, or risky. They seem to require an almost perfect use of soft skills and techniques, and swing with as much variation as the personalities with whom you’re meeting.
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Employee Motivation: What’s Your Score?

As a leader, how well do you score in employee motivation? Let’s face it: no matter your formal role or position in an organization, you are a motivator. Colleagues need to complete tasks, partners need to do their share, and employees need to become self-sufficient and responsible. 
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Egotistic Leaders: 4 Steps to Tame the Beast

  Egotistic leaders: it seems they’re everywhere. At least, it seems so, if you watch the news or have been reading my recent posts on working for a leader with a big ego.
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Countering Egotistic Leadership:
Taking Ground Back

Egotistic leadership can be countered. But it takes a deliberate effort on the part of leaders to refocus and see things from a wider view. Trained coaches are an excellent resource to guide leaders to a helpful perspective. In some cases, a leader can only make progress on becoming less egotistical through working with an experienced […]
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Here’s Why Egotistic Leadership Doesn’t Work

Egotistic leadership not only affects people, but the whole organization suffers. Because of the egotist leader’s disinterest in other viewpoints, they cannot work constructively with those who disagree. They won’t accept or learn from feedback, and it doesn’t take long for feedback to be stifled altogether. A distorted take on reality leads to the egotist’s […]
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How Leaders with Big Ego Are Less Effective

For any leader, the risks of big ego are magnified. An inflated perception of oneself distorts reality, both inwardly and outwardly. Author Ryan Holiday, in his book, Ego Is the Enemy (Penguin, 2016), explores what drives this behavior: Egotists regard themselves as superior, set apart from everyone else. They are entitled and important simply because […]
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Is Your Boss a People-Pleaser?

Anyone who’s ever worked for a boss who was a people pleaser knows how challenging that can be. Understanding what goes on inside people-pleasers’ heads can help us work with them. According to Dr. Beatrice Chestnut, author of The 9 Types of Leadership: Mastering the Art of People in the 21st Century Workplace (Post Hill […]
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