Category Archives: collaboration

When Teams Lack Focus on Results

When team members trust one another, engage in healthy conflict around issues, commit to the decisions they make, and hold one another accountable, there’s a pretty good chance they will succeed. And yet… sometimes they don’t. When teams manage the first four dysfunctions of teams that commonly cause project failures, they still might fail. Why […]
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When Teams Lack Accountability

Accountability is a term that gets overused in the workplace and thus loses some of its power. Here’s a good definition from Patrick Lencioni’s The Five Dysfunctions of a Team (Jossey-Bass, 2002). “When it comes to teamwork, I define accountability as the willingness of team members to remind one another when they are not living […]
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Dysfunctional Teams Lack Commitment

Dysfunctional teams cannot be blamed for all business failures, but they play a major role in unsuccessful projects and missed goals. In his acclaimed bestseller, organizational consultant Patrick Lencioni identifies The Five Dysfunctions of a Team: Absence of trust Fear of conflict Lack of commitment No accountability Lack of attention to results No team functions […]
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When Team Conflicts Are Ignored

When teams avoid conflict at all costs, it impedes their effectiveness. A survey found that 91 percent of high-level managers believe teams are the key to success. But the evidence doesn’t always support this assertion. Many teamwork-related problems remain hidden from view, including fear of conflict, the second dysfunction of Patrick Lencioni’s The Five Dysfunctions […]
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Can We Really Fix Dysfunctional Teams?

Organizations waste vast amounts of time, effort and money each year by failing to recognize or correct dysfunctional teams. In spite of dismal success rates, many leaders fail to fix dysfunctional teams. A PricewaterhouseCoopers study of 200 global companies across various sectors―involving more than 10,000 projects―found less than 3% successfully completed their plans. Similar research […]
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Shift Your Mindset for Success:
Some Really Practical Tips

If you’ve ever suspected you’ve got more potential than you’re actually achieving, then part of the problem may be your mindset. The way we handle mistakes and setbacks is determined by our thinking.  Two sets of mindsets come into play, according to Carol Dweck, Ph.D., author of Mindset: The New Psychology of Success (Random House, […]
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Leadership Challenge:
Receiving Feedback Well

I’ve been discussing the art of receiving feedback. This is key for leaders because organizations need to respond with agility to changing market needs and to do so people must be able to shift and change frequently. You can’t do that without giving and receiving feedback. Today’s businesses, their leaders and teams need to be […]
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The Challenges of Receiving Feedback

Leaders who are skilled at receiving feedback demonstrate behaviors that go a long way towards reducing workplace conflicts. This is because when leaders listen well and manage their own resistance, they show people how to be open to learning without becoming defensive. But from what I see when consulting in organizations, receiving feedback doesn’t come […]
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Why Receiving Feedback Is Hard

Most leaders are resistant when receiving feedback, in spite of what they verbalize—and from what I observe, this is a continuing leadership challenge. We generally don’t want to receive difficult information about ourselves, so issues go unresolved and challenges grow deeper. When staff are afraid to approach certain subjects, trust and unity suffer. Yet leaders […]
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The Art of Receiving Feedback

Receiving feedback with grace is a valuable leadership skill, yet many managers struggle with it. While we’re often quick to critique others, being on the receiving end involves an entirely different set of emotional and psychological skills. I observe this in the organizations where I consult. Leaders invite hearing feedback from staff, but don’t always […]
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