Category Archives: collaboration

What Should Leaders Do When Trust Is Broken?

What should you do when trust is broken in your company? Given the rapid and uncertain business climate we’re in,  it’s no wonder leaders can say the wrong thing in haste, or even the right thing but in the wrong way at the wrong time. When that happens, trust is broken. It takes years to [...]
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Trust: Why Some Companies Outperform Others

You probably assume that because you’re trustworthy, the people who work for you trust you. But that may not be true, according to worker surveys. And it could be a cause of poor business results. A Watson Wyatt Worldwide study of 12,750 U.S. workers in all major industries found that companies with high trust levels [...]
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Would You Prefer to Work for a Genius
…or a Genius-Maker?

Is your boss a genius? As often as that can be a pleasant experience, it can cause disengagement in people. It all depends on if your leader focuses on being the smartest person in the room, or if he or she strives to bring out the genius in others. Some corporations have made hiring the [...]
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Bad Leadership: 10 Things to Stop Doing Right Now

What kinds of things could you stop doing, that would make you more effective as a person and as a business leader? Quite often bad leadership can be immediately improved by simply stopping bad communication habits. “We spend a lot of time teaching leaders what to do. We don’t spend enough time teaching leaders what [...]
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Bad Leadership: Are Followers to Blame?

Are we flawed as followers? Is bad leadership partly due to people who follow blindly along without questioning, without being  engaged enough to care? Could employees have done anything to stop or at least slow the financial debacle of 2008? With so many corporate leaders in disrepute, what can be done about bad leadership? Perhaps [...]
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The Diminishing of Leadership Power

Until only recently, we presumed that leaders should dominate and followers must do as they’re told. But after several revolutions, labor movements, human-rights legislation and the spread of democracy, the world has radically changed. Along with it, leadership carries less power. Power, authority and influence are in scarce supply for even the most charismatic CEOs, [...]
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Bad Leadership: Why Can’t We End It?

Leaders everywhere are in disrepute. What can we do to end bad leadership when our jobs depend on putting up with incompetent or even unethical bosses? “Being a leader has become a mantra. It is a presumed path to money and power; a medium for achievement, both individual and institutional; and a mechanism for creating [...]
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4 Steps to Powerful Conversations

What makes the difference between a conversation that goes nowhere and one that’s provocative, productive and mutually beneficial? It’s your ability to really listen, ask questions, and be fully present, something called power listening. “Power listening—the art of probing and challenging the information garnered from others to improve its quality and quantity—is the key to [...]
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Business Conversations: 4 Steps to Better Listening

In my previous post, I mentioned that the ability to really listen is the most overlooked and undervalued skill in both business and personal life. We rarely take time to practice doing it better. In Power Listening: Mastering the Most Critical Business Skill of All (Portfolio Hardcover, 2012), Bernard T. Ferrari suggests four steps that [...]
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Strategic Intelligence: Motivating and Partnering for Success

In my series of posts about radical leadership, I presented an idea from Michael Maccoby, author of Narcissistic Leaders: Who Succeeds and Who Fails, about strategic intelligence, the key to help leaders turn visionary ideas into business success. I think there are valuable insights here that relate to how leaders need to approach their work. [...]
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