Search Results for: manager

World’s Best Boss:
Manager AND Leader

Do you have the best blend of manager and leader skills to be called the “World’s Best Boss?” Administrators who cling to a sole management or leadership approach handicap their organizations, and are not likely to be nominated the best boss of anything.
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What Type of Administrator are You:
Manager or Leader?

What type of administrator are you? Are you a manager, or a leader? Business administrators have the greatest impact on employees’ careers and well-being, as work remains a significant aspect of people’s lives. Administrators determine whether employees enjoy or detest what they do. They’re also responsible for the organization’s prosperity.
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Coaching Conversations:
How Managers Explore the Desired Outcome

I’ve been reading an excellent book on coaching from John Zenger and Kathleen Stinnett, The Extraordinary Coach: How the Best Leaders Help Others Grow, (McGraw Hill 2010). The reason this book is so valuable is that it describes a four-step framework for having coaching conversations that work for managers who want to help their people […]
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3 Steps for Managers to
Set Up Coaching Conversations

In the coaching work I do in companies, I’ve observed that many managers struggle with initiating coaching conversations with their people. It’s not that they don’t know how to coach, it’s that often conversations with their people turn into project task updates instead of furthering the growth and development of people. In spite of good […]
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10 Reasons for Managers to
Use Coaching Conversations

In spite of all the coach training, some managers are still cautious about shifting to coaching conversations when it comes to boosting productivity and performance with people. After all, what’s worked in the past has served them well enough. Without going in to all the statistical ROI studies on the benefits of coaching, let’s look […]
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Frameworks to Help Managers
Have More Coaching Conversations

In the companies where I coach and consult, I see a lot of managers who fix problems instead of being a manager coach who has coaching conversations. It’s rare that I see or hear a boss take the time to walk an individual through a coaching conversation in order to help them find their own […]
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Why Managers Don’t Use
Coaching Conversations

Even though most managers get trained in coaching skills, the majority aren’t having coaching conversations that expand awareness, thinking and capability in the people they lead. Why don’t more managers coach? According to John H. Zenger and Kathleen Stinnett in The Extraordinary Coach: How the Best Leaders Help Others Grow (McGraw-Hill Education, 2010), three common […]
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Coaching Skills for Managers: Misconceptions

Recently I got into a discussion about coaching skills for managers. It seems that not a lot of managers bother with coaching questions, and when they do, they don’t follow a framework that leads to consistent outcomes or even follow through. Many have had training in coaching skills for managers, but aren’t using them effectively. […]
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Are You a Manager Coach or a
Manager Who Fixes?

In the companies where I coach and consult, I see a lot of managers who fix problems instead of being a manager coach who uses coaching skills. It’s rare that I see or hear a boss take the time to walk an individual through a coaching conversation in order to help them find their own […]
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Why Don’t More Managers
Use Coaching Skills?

Here’s something I read frequently: Managers who use coaching skills have employees who are more committed, willing to put in greater effort, less likely to leave, and create better results than those who don’t coach. The impact of coaching is significant on both people and profits in the organizations that train managers to use coaching […]
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