Search Results for: coach

Coaching Conversations:
Lay Out a Success Plan

A good way to ensure you have productive coaching conversations as a manager is to follow a checklist or framework. I’ve been sharing the FUEL model of coaching conversations, from the Zenger and Stinnett book, The Extraordinary Coach: F = Frame the Conversation. Set the context by agreeing on the discussion’s purpose, process and desired […]
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Coaching Conversations:
How Managers Explore the Desired Outcome

I’ve been reading an excellent book on coaching from John Zenger and Kathleen Stinnett, The Extraordinary Coach: How the Best Leaders Help Others Grow, (McGraw Hill 2010). The reason this book is so valuable is that it describes a four-step framework for having coaching conversations that work for managers who want to help their people […]
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Coaching Conversations:
Understanding Leads to Insights

I’ve been writing about how managers can use coaching conversations to grow and develop their people instead of just putting out fires and fixing problems. Yet in spite of knowing about coaching skills, many of the managers I speak with struggle to have effective coaching conversations that lead to insights and change. What helps is […]
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3 Steps for Managers to
Set Up Coaching Conversations

In the coaching work I do in companies, I’ve observed that many managers struggle with initiating coaching conversations with their people. It’s not that they don’t know how to coach, it’s that often conversations with their people turn into project task updates instead of furthering the growth and development of people. In spite of good […]
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10 Reasons for Managers to
Use Coaching Conversations

In spite of all the coach training, some managers are still cautious about shifting to coaching conversations when it comes to boosting productivity and performance with people. After all, what’s worked in the past has served them well enough. Without going in to all the statistical ROI studies on the benefits of coaching, let’s look […]
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Coaching Conversations: Face the FACTS

From what I observe in businesses, not a lot of managers use coaching skills to guide and develop their people. When managers don’t have clear framework for initiating coaching conversations, they revert to managing in more traditional ways, without coaching. That usually means making suggestions and asking leading questions to get someone to do what […]
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Frameworks to Help Managers
Have More Coaching Conversations

In the companies where I coach and consult, I see a lot of managers who fix problems instead of being a manager coach who has coaching conversations. It’s rare that I see or hear a boss take the time to walk an individual through a coaching conversation in order to help them find their own […]
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Why Managers Don’t Use
Coaching Conversations

Even though most managers get trained in coaching skills, the majority aren’t having coaching conversations that expand awareness, thinking and capability in the people they lead. Why don’t more managers coach? According to John H. Zenger and Kathleen Stinnett in The Extraordinary Coach: How the Best Leaders Help Others Grow (McGraw-Hill Education, 2010), three common […]
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Coaching Skills for Managers: Misconceptions

Recently I got into a discussion about coaching skills for managers. It seems that not a lot of managers bother with coaching questions, and when they do, they don’t follow a framework that leads to consistent outcomes or even follow through. Many have had training in coaching skills for managers, but aren’t using them effectively. […]
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Are You a Manager Coach or a
Manager Who Fixes?

In the companies where I coach and consult, I see a lot of managers who fix problems instead of being a manager coach who uses coaching skills. It’s rare that I see or hear a boss take the time to walk an individual through a coaching conversation in order to help them find their own […]
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