Create a Culture of Trust:
Foster Positivity and Unity

Positive-Thinking2As I mentioned in a previous post, I’ve been doing a lot of reading on future focused books, specifically what neuro-science reveals about social intelligence, the shifts (and disruptions) in technology and perspectives (“we” vs. “me”), and principles that underpin business and life. It’s pretty clear to me how leaders can create a culture of trust with positivity and unity.

As standard-bearers, leaders must clearly communicate four key values and expectations: truthfulness, honesty, respectfulness and positivity.

Positivity is an often-overlooked means of building mutual trust, as long as one’s efforts are neither faked nor forced. As I share with my coaching clients, infusing your culture with a positive mindset has many powerful benefits. Cynicism and sarcasm are trust killers. People are repelled by these behaviors, knowing nothing trustworthy comes from them.

A positive approach assumes the best in people and gives them the benefit of the doubt, thereby setting them at ease. Trust-building leaders expect their staff to exhibit thoughtful behavior and language. Add this requirement to your organization’s code of conduct or formal HR policy.

Foster Unity

Leaders who foster unity build a culture more prone to trust. It’s really no secret: co-operation and teamwork promote trust. I have seen unity become the norm when people share the load and help each other. Reciprocity is a noticeable and contagious trust-building act. Coworkers dedicated to a common cause commit to each other. They lift each other up and spur one another on.

When dissention or un-cooperative behavior occurs (which they do on occasion), great leaders help employees grasp the power of reconciliation. They don’t expect their people to always get along, but they count on them to apologize and forgive so relationships can be restored and strengthened. Durable relationships lead to mutual trust.

What has been your experience fostering positivity and unity? I’d love to hear from you. You can call me at 704-827-4474; let’s talk. And as always, I can be reached here or on LinkedIn.

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