Authentic Leaders Earn Trust

I’ve been exploring what it takes for leaders to become more authentic leaders. According to author Karissa Thacker in The Art of Authenticity (Wiley, 2016), becoming more authentic involves several key leadership mandates:

1. Be self-aware
2. Earn respect
3. Connect with people
4. Convey credibility
5. Earn trust

You can earn trust by practicing these four attributes: self-awareness, respect, connecting, and credibility. There are other ways to enhance your trust quotient and demonstrate authenticity.

Accountability is key. Establishing a system of personal checks and balances conveys the importance of responsibility. Submitting to the authority of peers or top leaders helps assure people that the decisions governing them can be trusted as prudent and beneficial for everyone (catering to their inward need for safety and assurance). This builds trust.

When you accept blame for errors and give credit for victories, you’re demonstrating accountability and setting the stage for greater trust. Your actions place value on the most appropriate people: those doing the work. Without your people, you accomplish nothing, so be sure to express appreciation. You’ll be rewarded with their trust.

The greatest leaders give their people the most freedom possible to make decisions, pushing authority down to the most foundational level. This is a powerful sign of trust in staff, and it is returned with something just as powerful: trust in the leader. Employees free from overcontrol and micromanaging acquire a sense of empowerment that raises productivity and innovation.

Finally, authentic leaders are flexible. They adapt to shifting situations and go off script if needed, always keeping in mind their people’s well-being. Sticking to routines or insisting on preferences shows inflexibility, which is usually self-serving. Your willingness to change plans in response to a challenge or crisis, with authentic good judgment, is a sign of your trustworthiness. You’re putting your people’s best interests at the forefront, building a solid foundation of trust.

You owe it to yourself and your people to continually refine your character and insights, as well as think and respond in credible, authentic ways. Work toward making effective decisions and powerful impressions that draw your people into an engaging and productive unity you never thought possible.

Does earning this kind of respect and trust come easy? Not at all. It takes hard work, but the alternative should be unacceptable. Choose to pursue these authentic leadership traits, and refine them. Let an experienced leadership coach assist with the areas that challenge you the most.

What’s it like where you work? Are your leaders paying attention to ways to build authenticity? I’d love to hear from you. Give me a call, 704-827-4474. Or, you can reach me here and on LinkedIn.