Monthly Archives: September 2014

Leadership Trust Buster: High Self-Orientation

How can executives improve their levels of leadership trust? I’m continuing from my previous posts on how to build up trust. Based on solid research and advice of authors David Maister, Charles Green, and Robert Galford in The Trusted Advisor, we can break trust down to four components: Credibility Reliability Intimacy Self-orientation Self-orientation is the […]
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3 Ways to Build Up Leadership Trust

How do you build leadership trust? Most of the executives I work with tell me they know trust when they see it, but not many have a clue about why trust exists, how to build it up, or what happened when trust was lost. The trust equation lays out four components of trustworthiness which makes […]
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Leadership Trust: Some Hard Truths About Building Trust

Leadership trust doesn’t happen automatically, without effort, or without conscious intention. While many leaders assume their position carries weight – and it does – it barely provides the kind of authority that brings about compliance. Leadership trust can’t be assumed. Leaders need to take actions to assure that they develop trust with their people. But […]
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Leadership Trust: 7 Tough Situations that Strain Trust Levels

Trust is the foundation for executive presence. Last week I shared with you a blog post about the trust equation, from the book The Trusted Advisor by Maister, Green and Galford (New York: First Touchstone, 2000.) I love this equation because it takes a concept as nebulous as trust and makes it real by attaching […]
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The Trust Factor: Can You Really Measure It?

If you’re a leader working in any organization you know how fragile trust can be, and how essential it is for getting others to fully engage to give their best work. Can you actually measure your trustworthiness? And, more important, what specific actions can you take to improve how trustworthy you are? Trust is the […]
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Executive Presence: The Trust Factor

Without trust, you can’t have a strong executive presence; you can’t make the kind of connections that you need at work. Today work is done not so much because of command and positional authority as it is through influence and engagement. People have to be personally motivated to give their best. They do that when […]
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Executive Presence: Why Don’t We Express Core Values More Frequently?

There are several reasons why I believe there’s so much emphasis on improving one’s executive presence. Partially, it has something to do with companies decentralizing. So many middle managers have been eliminated, in favor of work teams that are quasi-self-governing. Everyone is being trained to step-up and motivate others. Everyone is encouraged to be a […]
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Executive Presence: The Intentional Leader

Executive presence is built on a foundation of core values and your ability to express your most worthy intentions in everything you do. All the work you can do on your communication skills and appearances won’t make you a great leader. As author Kristi Hedges writes: “Executive presence begins in your head. It resides in […]
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