Monthly Archives: November 2009

Put Yourself on a Word Diet: No More 'No Buts'

Here’s an annoying habit we all engage in, some of us more than others: Starting a sentence with “No,” “But,” or “However…” Whenever you begin with “no,” “but,” “however,” or any other variation of this, you send a message to the person that they are wrong. No matter how you phrase it, however you may […]
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Let Me Tell You How It Could Be Better…

I’ve been re-reading Marshall Goldsmith’s What Got You Here Won’t Get You There. In it, he lists 21 habits most successful people need to stop. There are some real gems on the list. I’ve already mentioned not saying “thank you” or “I’m sorry”. Here’s another one: adding too much value. It’s when someone comes to […]
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You're Not Listening

The habit of not listening is rampant and often goes undetected. It doesn’t take much work to pretend we’re listening, even give lip service by saying things like, “Oh really, that’s interesting.” Not listening is a silent, invisible activity; all you have to do is keep your mouth closed, smile, maintain eye contact, nod at […]
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Two Highly Effective Words for November…

Why is it “thank you” is hard to say? Those two words are highly underrated and practiced. I suggest they can work magic in the workplace. When someone makes a suggestion, it’s easy to jump in and dispute or defend. A simple “thanks for that observation,” is often better. Or, just plain old “thank you.” […]
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Two Words to Turn Adversaries into Allies

Why is it so hard to say “I’m sorry?” It’s actually quite cleansing to express regret. You feel better, and the other person can’t help but feel forgiving. Yet it’s hard for many of us to use this expression: “Oh, sorry.” “Sorry about that.” “I’m sorry.” “Excuse me for that.” Do we think apologizing is […]
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Why say anything?

LOL has gone from meaning, “laugh out loud” to “I have nothing else to say”. How comfortable are you with silence? In any interaction between people, there is a tendency to want to “fill in the gaps” of a conversation. When the gaps get filled in, it is often with comments that don’t add to […]
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What Do You Need to Stop?

“We spend a lot of time teaching leaders what to do. We don’t spend enough time teaching leaders what to stop. Half the leaders I have met don’t need to learn what to do. They need to learn what to stop.” ~Management expert Peter Drucker, as quoted by Marshall Goldsmith in What Got You Here […]
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A Pet's Ten Commandments

I know this isn’t very coach-like, and has little to do with business, but it was sent to me by a friend, and I had to share it with my readers. Enjoy! A PET’S TEN COMMANDMENTS 1. My life is likely to last 10-15 years. Any separation from you is likely to be painful. 2. […]
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Kicking your own butt…

Whenever someone says “I’m not book smart, but I’m street smart”, all I hear is “I’m not real smart, but I’m imaginary smart”. Did you ever see “Liar, Liar” with Jim Carrey? There is one scene where he is trying to get out of going into court because he can’t lie. Since he can’t lie, […]
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Monolithic Oil…a conservation love story

The only time I look forward to a red light is when I’m trying to finish a text. National Lampoon has been putting out very funny, very satirical material for years. Long before there was “Vacation” and other National Lampoon movies, they put out a bunch of comedy albums. One in particular that I loved […]
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