Receiving feedback may be one of the most difficult things leaders should learn to do well and it is key to successfully leading others and inspiring a culture of learning. How leaders react to negative feedback can be the difference between success and failure.
Experiencing unpleasant observations and opinions at work can be painful and hard to take. The need for acceptance is universal, so we instinctively move toward enjoyable encounters and away from those that are painful.
But let’s face it: As humans, we are wired to avoid unsettling issues and, consciously or unconsciously, will avoid pain. These natural survival traits drive us as far away from the feedback loop as possible. Read More